Octulpit

Terms of Service

Updated 5 November 2026

English is the primary version. Thai and Traditional Chinese translations are provided for convenience. Applicable mandatory rights are unaffected.

1. Provider and scope

These Terms govern use of Octulpit, including accounts, chart calculations, readings and AI features that are actually available. Contact the provider at contact@octulpit.com.

Please read these Terms before registering or using paid services. You may stop using the service if you do not accept them. Rights and obligations arising from existing transactions remain subject to the agreed conditions and applicable law.

2. Accounts and security

You must have the legal capacity required to enter this agreement and comply with the eligibility and minors provisions in the Privacy Policy, including permission from a legal representative where required.

Provide accurate account information, keep passwords and verification codes confidential, and contact us if you suspect unauthorised account use.

You must have appropriate rights or grounds to use another person's information. Do not impersonate others or submit information you are not entitled to use.

3. Astrology & AI Predictions Disclaimer

All astrology data, tarot readings, AI-generated predictions and related insights provided through Octulpit are for entertainment and informational purposes only, including personal reflection. They do not guarantee events, relationships, income or future outcomes.

Disclaimer of warranties: to the extent permitted by applicable law, we do not warrant the accuracy, completeness or reliability of these insights. Input data, calculation methods and AI limitations can produce errors or omissions.

The services do not constitute professional, financial, investment, legal, medical or mental-health advice or diagnosis, and must not replace appropriate professional or emergency assistance.

You are responsible for evaluating information and exercising your own judgement before acting on it. To the extent permitted by law, reliance on readings is at your own risk. This does not exclude liability that cannot lawfully be excluded, restrict statutory consumer rights or remove remedies for defective or undelivered services.

4. Credits, prices and paid services

Prices, credit amounts, package entitlements and transaction conditions are those shown for the transaction before confirmation, not illustrative or unreleased prices.

Credits purchased outright do not expire. Access to them still requires an active account; account closure has the consequences described in section 9.

Monthly subscription credit allowances expire at 00:00 on the first day of the following calendar month in the Asia/Bangkok time zone and do not roll over. An annual subscription provides monthly allowances rather than all annual credits in advance. Trial, promotional and reward credits follow the expiry and restrictions disclosed before acceptance.

Credit restoration for a service failure is separate from a monetary refund. If a request is charged credits without delivering a usable answer, or credits are deducted twice, we investigate the ledger and restore the credits wrongly deducted for that action. We may award extra goodwill credits for exceptional service disruptions at our discretion. Check your credit history and contact us about a missing or incorrect adjustment. Restoring or gifting credits does not waive any statutory monetary-refund rights.

Do not exploit vulnerabilities, modify requests or submit duplicate requests to obtain unauthorised credits, entitlements or services.

5. Payments and refund requests

When a payment method is available, review the package, amount, currency and conditions before confirming. The payment is also subject to the payment provider's applicable process.

For a duplicate payment, missing credits or service, incorrect credit debit or other transaction issue, email contact@octulpit.com from your account address with an order/credit entry reference, approximate date/time, amount and currency if payment-related, and a short description. We will review order status and the credit ledger, then explain the outcome and available remedy, without promising external provider processing times. Do not send passwords, OTPs, full card numbers or security codes; redact unrelated information from screenshots.

One-time prepaid credit purchases are generally final and are not eligible for discretionary monetary refunds solely because of a change of mind, an unsuitable pack choice, unused credits, dissatisfaction with a reading or AI-generated result, or a prediction not matching later events. This does not restrict cancellation, withdrawal, refund or other rights required by applicable law, including remedies for duplicate or unauthorised charges, missing credits or undelivered or defective services, or refunds and dispute handling required by the payment provider.

Processing time varies by case and payment provider. We currently cannot guarantee a fixed response or resolution period, but this does not extend or override any mandatory legal deadline. Where a refund is approved, provider settlement time may differ from our review time.

We review transactions and consider remedies or refunds based on the facts, conditions disclosed before purchase and statutory rights. These Terms do not exclude legally required remedies.

Approved refunds are processed through an appropriate channel, with related credits or entitlements adjusted to match the transaction. Account closure or subscription cancellation is not automatically a refund request.

6. Subscriptions and renewal

One-time credit top-ups do not renew automatically, so there is no future recurring charge to cancel. Cancellation of a completed top-up is subject to section 5. If a membership later renews automatically, check its billing cycle, price and cancellation method before subscribing. Do not assume every package renews in the same way.

You may request cancellation of automatic renewal at any time using the cancellation channel supplied with your transaction. If no self-service option is available, email contact@octulpit.com with your account email and order or subscription reference; we will confirm the cancellation and its effective date. Do not send passwords or payment credentials. Signing out, clearing cookies or no longer visiting the website does not cancel billing.

7. Prohibited use

Do not use the service for unlawful conduct, fraud, harassment, privacy or rights violations, or unauthorised access to accounts or information.

Do not attack the system, bypass authorisation or use automation that disrupts or damages the service.

The service may refuse or reframe unsafe requests, including death predictions, guaranteed medical, legal or investment outcomes, and content exploiting minors.

8. Content and intellectual property

You must be entitled to use submitted text, images and information. Submitting information does not automatically transfer your existing rights to the provider.

The service's logos, designs, software and content may be legally protected. Reuse must comply with the relevant rights or permissions.

AI outputs may not be unique and may have accuracy or rights limitations. Review them before publication or commercial use.

9. Account closure and retained information

You can select Delete account under Profile → Manage account and complete the required identity and confirmation checks. Resolve uncancelled recurring subscriptions and pending tasks first.

Closure disables the account and revokes sign-in on all devices. You can no longer use its credits, entitlements or access its content. A new signup does not automatically inherit the old balance or history.

Closure does not erase all information. Historical application data and financial records remain under the Privacy Policy. Use its contact channel to request erasure of retained personal information.

10. Availability and resolving problems

The service may be temporarily unavailable for maintenance or because of networks or external providers. Report problems with the information needed for investigation.

Descriptions of system or AI limitations do not exclude liability that cannot lawfully be excluded or remove consumers' rights to complain or seek remedies.

Contact us to investigate and resolve disputes. This does not restrict access to applicable legal remedies.

11. Privacy, cookies and changes

Personal-information handling and browser storage are explained separately in the Privacy Policy and Cookies Policy. Acknowledging those documents is not blanket consent for every processing purpose.

We will provide appropriate notice of material changes and their effective date. Changes do not unlawfully remove rights arising from existing transactions.

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